Abstract and keywords
Abstract (English):
The present research featured the concept of conflict. The authors defined and classified urban conflicts, as well as the strategies chosen by their main actors, i.e. state and municipal authorities, business structures, and urban communities. The article introduces three cases of urban conflicts that happened in the Yaroslavl region in 2020–2021 and were triggered by such events as the transport reform, the "We Decide Together!" public vote, and the new master plan for the historical town of Pereslavl-Zalessky. The analysis focused on the main actors, i.e. their interaction, interests, strategies, patterns of action, key methods, and tools. The authors particularly stressed the importance of protests and digital tools. The analysis revealed two main strategies of urban conflicts: administrative-legal and informational-organizational. The dialogue between the conflict parties proved to be the most effective strategy. The article also contains some recommendations, e.g. collective appeals, information campaigns, etc.

Keywords:
urban conflict, Yaroslavl region, conflict actor, protest, conflict resolution, urbanism, urban community, social networks, digital tools
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