THE KNOWLEDGE MANAGEMENT SYSTEM IN ORGANIZATIONS AS A TOOL OF LABOR INCREASE EFFICIENCY: STAGES OF CONSTRUCTION
Abstract and keywords
Abstract (English):
Knowledge management became known as a technology (concept, direction) of management in the second half of the XX century. The National Standard of the Russian Federation GOST R ISO 9001-2015 “Quality management system. Requirements” was introduced on November 1, 2015. It contained a section entitled “Organization Knowledge”, which caused normative interest in this administrative tool. The transition period was three years. Knowledge management has been the focus of scientific and educational publications. The interest is caused primarily by a search for optimal ways of system's effective functioning under the conditions of “society of knowledge”. It means a need for permanent innovation, prompt adaptation to changes, information space digitalization, etc. An analysis of prominent studies allowed the author to create a knowledge management system (KMS) for organizations. The research highlighted the main stages of KMS design and a number of significant problems of socio-psychological nature that accompany it. The algorithm is not highly versatile in nature, since formation of KMS depends on many characteristics of the company – its resources, size, stage of life cycle, degree of processes routinization, scope of activities, personal characteristics of leader and the team, cross-cultural specificity, environmental factors, etc. It can contribute to the holistic understanding about the main stages of the process and its key problems.

Keywords:
technology, intellectual capital, quality management system, work motivation, organizational culture, project, rationalization
Text
Publication text (PDF): Read Download
References

1. Knowledge management in the innovation economy, ed. Mil'ner B. Z. Moscow: Ekonomika, 2009, 599. (In Russ.)

2. Abdikeev N. M., Kiselev A. D. Knowledge management of corporation and reengineering business. Moscow: INFRA-M, 2011, 382. (In Russ.)

3. Innovative development: economy, intellectual resources, knowledge management, ed. Mil'ner B. Z. Moscow: INFRA-M, 2013, 624. (In Russ.)

4. Gaponenko A. L., Orlova T. M. Knowledge management. How to turn knowledge into capital. Moscow: Eksmo, 2008, 400. (In Russ.)

5. Olvesson M., Karreman D. A strange couple, or what lies behind the curious concept of "knowledge management". Knowledge management. Saint-Petersburg: Vysshaia shkola menedzhmenta, 2010, 459-492. (In Russ.)

6. Dzhanetto K., Uiler E. Knowledge management. Guidance on the development and implementation of a corporate knowledge management strategy, transl. Pestereva E. M. Moscow: Dobraia kniga, 2005, 192. (In Russ.)

7. Knowledge management. Theory and practice, ed. Urincov A. I. Moscow: Iurait, 2017, 255. (In Russ.)

8. Dresviannikov V. A. Organization knowledge management. Moscow: Knorus, 2012, 344. (In Russ.)

9. Morkovkin D. E. Organizational design of knowledge management system. Obrazovatel'nye resursy i tekhnologii, 2013, (2): 74-80. (In Russ.)

10. Russkova E. G., Karnaukh I. V. Knowledge management in the enterprise. Vlast’, 2012, (5): 82-85. (In Russ.)

11. Harrington J., Voul F. Knowledge management excellence: the art of improving knowledge management, transl. Raskin A. L. Moscow: Standarty i kachestvo, 2008, 269. (In Russ.)

12. Morozova E. A., Sukhacheva A. V. Corporate culture in a higher education institution: the opinion of educators and students. Vestnik Kemerovskogo gosudarstvennogo universiteta, 2014, (4-1): 115-122. (In Russ.)

13. Morozova E. A., Sukhacheva A. V. Organizational culture of the university as a factor in its development. Change management in higher education, eds. Nizhegorodtsev R. M., Reznik S. D. Moscow: INFRA-M, 2018, 125-146. (In Russ.)

14. Delong D. U., Feikhi L. Diagnostics of cultural barriers in management. Knowledge management. Saint-Petersburg: Vysshaia shkola menedzhmenta, 2010, 243-274. (In Russ.)

15. Sidhu I. Cisco method: Art of achieving mutually exclusive goals. Moscow: Alpina Pablisher, 2011, 218. (In Russ.)

16. Pronnikov V. A., Ladanov I. D. Personnel management in Japan. Moscow: Nauka. Glavnaia redaktsiia vostochnoi literatury, 1989, 207. (In Russ.)

17. Zak M. Kh. Knowledge strategy development. Knowledge management. Saint-Petersburg: Vysshaia shkola menedzhmenta, 2010, 162-188. (In Russ.)

18. Kollison K., Parsell D. Learn to fly. Practical knowledge management lessons from the best learning organizations. Moscow: Institut kompleksnykh strategicheskikh issledovanii, 2006, 296. (In Russ.)

19. Mosyagin A. B. Using the methodology of data mining in the task of processing social data. Monitoring obshchestvennogo mneniia: ekonomicheskie i sotsialnye peremeny, 2016, (2): 138-140. (In Russ.)

20. Khasted K., Mikhailova S. Diagnosis and overcoming hostility to the spread of knowledge. Knowledge management. Saint-Petersburg: Vysshaia shkola menedzhmenta 2010, 358-378. (In Russ.)

21. Gershman M. A. Innovative management. Moscow: Market DS, 2010, 200. (In Russ.)

22. Petrunin Yu. Yu. Artificial intelligence and methodological issues of knowledge management. Filosofskie nauki, 2016, (8): 67-74. (In Russ.)

23. Povarich I. P., Proshkin B. G. Incentives for work: a systematic approach. Novosibirsk: Nauka: Sib. otd-nie, 1990, 198. (In Russ.)

24. Proshkin B. G. Work motivation: managerial aspect. Novosibirsk: Izd-vo SO RAN, 2008, 380. (In Russ.)

25. Zhernov E. E. Knowledge economy and project of economy based on knowledge-based systems: instead of or together. Young Russia: Proc. IX Russian Sci.-Prac. Conf. of young scientists with Intern. participation, April 18-21, 2017. Kemerovo, 2017, 74020. (In Russ.)

26. Kogut B. M., Zander U. B. Company knowledge, combinative abilities and the replication of technology. Rossiiskii zhurnal menedzhmenta, 2004, 2(1): 121-140. (In Russ.)


Login or Create
* Forgot password?