@article{Kryukov2019the, author={Kryukov, P.A. and Kryukova, V.V.}, title={The Evolution of the System of Management of Business Processes in Credit Institutions}, journal={Bulletin of Kemerovo State University. Series: Political, Sociological and Economic sciences}, publisher={Kemerovo State University}, year={2019}, pages={106-112}, volume={4}, issue={1}, }